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Level 2 Diploma in Business Administration (QCF)

Course Overview

This qualification is suitable for learners aged 16 and above. This qualification is designed for learners working in or looking to work in a business administration role or similar.

By completing this course, you will have a greater understanding of business administration and how this applies to admin roles in a multitude of settings.

Key Information

Course Length
26 to 39 weeks

Awarding Body
City & Guilds

Learning Method(s)
Online materials
Online assessment

For Individuals

Benefits

  • You will gain a nationally recognised qualification
  • You will develop a greater understanding of business admin duties within the workplace
  • This course is delivered via distance learning, allowing you to choose when and where you study
  • Study will enhance both your personal skills and professional development
  • Personal Tutors are assigned to you to ensure that they have the support needed to succeed

Funded Course
Yes

Apply today and begin your journey to qualification

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Unit 222. Communication in a business environment

Unit 224. Principles of providing administrative services

Unit 225. Principles of business document production and information management

Unit 226. Understand employer organisations

Unit 239. Manage personal performance and development

Unit 240. Develop working relationships with colleagues

Unit 102. Use a telephone and voicemail system

Unit 202. Produce business documents

Unit 204. Store and retrieve information

Unit 206. Handle mail

Unit 214. Use and maintain office equipment

Unit 227. Employee rights and responsibilities

Unit 229. Develop customer relationships

Unit 242. Using Email

Unit 104. Understanding working in customer service environment

Unit 238. Principles of customer relationships